ServiceM8 for your business
Catalyst provides practical ServiceM8 consulting, implementation, training and ongoing support. We take the time to understand how your business operates, then configure ServiceM8 around your requirements.
Why Servicem8?
ServiceM8 is built to make running a field service business easier and more profitable.
ServiceM8 Workflow Review
We start with your business, not the software. We review how inquiries become jobs, how work is scheduled, what happens in the field, and how quotes, invoices and administration are handled.
From there, we identify where ServiceM8 can automate or optimise your workflow, reducing double handling or manual entry.
ServiceM8 Setup & Configuration
We configure ServiceM8 around the way your business needs to operate. This can include staff, job categories, queues, security roles, custom fields, forms, email and SMS templates, quote and invoice templates, add-ons and accounting integration.
The goal is a properly configured system that's ready for your team to use from day one.
ServiceM8 Training & Go-Live
A good system only works when your people know how to use it. We provide practical ServiceM8 training for managers, administration, finance and field staff using your own configured ServiceM8 environment.
We can also support your team through go-live so they're learning ServiceM8 in the context of their real jobs and day-to-day responsibilities.
Ongoing ServiceM8 Support
Your requirements won't stop changing once ServiceM8 goes live. As your ServiceM8 Support Partner, we can provide ongoing assistance, answer questions, refine workflows, configure additional features and help your team get more from the platform as your business grows.
Frequently Asked Questions
ServiceM8 is designed for businesses that manage jobs and staff in the field. If your business receives customer enquiries, schedules work, sends staff to jobs, prepares quotes or invoices and needs to keep track of work from start to finish, ServiceM8 may be a strong fit.
Our initial consultation looks at your requirements and determines whether ServiceM8 is genuinely suitable before recommending an implementation.
Yes. You don't need to be implementing ServiceM8 for the first time. We can review your existing setup and workflows to identify unnecessary steps, inconsistent processes and opportunities to improve how your team uses the system.
Not necessarily — but implementing a new system is a good opportunity to improve inefficient processes.
We'll first understand how your business operates today, then determine what should be retained, what ServiceM8 can automate or simplify, and where changing an existing process could save your team time.
And if ServiceM8 isn't capable of supporting a process that's critical to your business, we'll tell you rather than trying to force the system to fit.
Lets discuss if ServiceM8 is right for your business
Click the button to fill out a form or give us a call to set up a free in-home consultation.